Located in Arizona, we are able to ship to all 50 states using USPS and FedEx as our shipping partners. Most items are shipped on the same day if order is received before noon Arizona time and in stock. We use email as our form of communication which allows us to answer more questions in a more timely manner. If you need to you can call 1-480-670-6949 since we are a small staff you may have to leave a message we will return our calls same day in most cases . It will help if you leave your order number date of purchase any questions you may have so we may be able to better service you .